These Terms of Use govern access to and use of the H.O.S ZA NIG LTD website and any online menus, product pages, order forms, booking tools, support channels, or digital communications made available through the website.

1. Acceptance of Terms

By using the website, placing an order, making a payment, requesting a reservation, or engaging H.O.S ZA NIG LTD for a service, the user agrees to be bound by these Terms of Use and any related policies published on the website.

2. Nature of Services

H.O.S ZA NIG LTD may provide confectionaries services and the sale of food and beverages as may be listed on the website from time to time.

3. Proper Use of the Website

Users agree to use the website only for lawful and authorized purposes. Users must not:

a. Use the website fraudulently or deceptively
b. Submit false or misleading order or payment information
c. Interfere with website functionality or security
d. Upload malicious code or harmful material
e. Copy or misuse protected website content without authorization

4. Orders and Acceptance

Any order, reservation, or request submitted through the website is subject to review and acceptance by H.O.S ZA NIG LTD. A payment acknowledgment or automated reply does not by itself create a binding obligation beyond what is expressly accepted by the company.

5. Pricing and Billing

Prices, service charges, delivery charges, taxes, and other applicable amounts may be updated from time to time unless otherwise agreed in writing. Users are responsible for providing accurate billing information and paying all charges when due.

6. Product Availability and Fulfillment

All food and beverage items are subject to availability. The company may substitute unavailable components with suitable alternatives, where reasonable, or contact the customer regarding revised fulfillment options.

7. Delivery and Pickup Conditions

Delivery and pickup times are estimates unless otherwise expressly guaranteed in writing. Delays caused by traffic, weather, third party logistics, force majeure, or inability to reach the customer may affect fulfillment timing.

8. Intellectual Property

All content on the website, including text, branding, images, menus, graphics, and other proprietary materials, is owned by or licensed to H.O.S ZA NIG LTD unless otherwise stated. No unauthorized copying or commercial use is permitted.

9. Third Party Services

The website may rely on third party payment gateways, delivery services, hosting platforms, or communication tools. H.O.S ZA NIG LTD is not responsible for the independent acts or policies of such third parties outside its reasonable control.

10. Disclaimer

The website and services are provided on an as available and as is basis. To the fullest extent permitted by law, H.O.S ZA NIG LTD disclaims warranties regarding uninterrupted availability, complete absence of errors, merchantability, fitness for a particular purpose, and compatibility, except where such disclaimers cannot lawfully be excluded.

11. Limitation of Liability

To the fullest extent permitted by law, H.O.S ZA NIG LTD shall not be liable for indirect, incidental, consequential, punitive, or special losses arising from use of the website, order delays, service interruptions, or inability to access the website.

12. Indemnity

Users agree to indemnify and hold harmless H.O.S ZA NIG LTD and its officers, employees, contractors, and agents against claims, liabilities, losses, damages, costs, and expenses arising from misuse of the website, unlawful conduct, breach of these Terms, or inaccurate information supplied by the user.

13. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria unless another mandatory law applies to a particular transaction.

14. Changes to Terms

H.O.S ZA NIG LTD may revise these Terms from time to time. Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

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